Terms & Conditions

Welcome to ECSTATIC. By accessing our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully before using our website or placing an order.

1. Use of Website

• By using this website, you confirm that you are at least 18 years of age or are using the site under the supervision of a parent or guardian.
• You agree not to use the website for any unlawful, harmful, or fraudulent activities.
• All content on this website is the property of ECSTATIC and may not be copied, reproduced, or distributed without permission.

2. Product Information

• We make every effort to display accurate product details, images, pricing, and specifications.
• Colors and finishes of products may slightly vary due to lighting or screen display differences.
• All products are subject to availability. We reserve the right to discontinue any product at any time without prior notice.

3. Pricing & Payments

• Prices listed on our website are in Rupees and include/exclude taxes as mentioned.
• We reserve the right to update pricing at any time without prior notice.
• You agree to provide accurate billing and payment information.
• All payments are processed via secure third-party gateways. We are not responsible for any transaction failures due to technical issues.

4. Order Confirmation & Cancellation

• Once an order is placed, you will receive an email or SMS confirmation.
• We reserve the right to cancel or refuse any order in case of payment issues, invalid address, or suspected fraudulent activity.
• Orders can only be cancelled before shipment. Once shipped, cancellation is not possible (refer to our Return Policy for further details).

5. Shipping & Delivery

• Estimated delivery timelines will be displayed during checkout.
• Delays may occur due to unforeseen circumstances such as weather, courier issues, or government restrictions.
• Risk of loss passes to you upon delivery of the product to the shipping address provided.

6. Returns, Replacements & Refunds

• Returns and exchanges are subject to our Return & Refund Policy.
• Products must be unused, in original packaging, and returned within the return window.
• Refunds will be issued as per the original mode of payment or store credit, subject to inspection and approval.

7. Warranty & Service

• Watches and clocks may come with a limited warranty against manufacturing defects, as specified in the product description.
• Warranty does not cover damage caused by misuse, accidental breakage, unauthorized repairs, or wear and tear.

8. Intellectual Property

• All content on this website, including text, images, graphics, logos, and designs, is owned by or licensed to ECSTATIC.
• Unauthorized use of any material is strictly prohibited.

9. User Accounts

• You are responsible for maintaining the confidentiality of your account login details.
• You agree to accept responsibility for all activities conducted through your account.
• We reserve the right to suspend or terminate accounts in case of misuse or violation of our terms.

10. Limitation of Liability

• We are not liable for any indirect, incidental, or consequential damages arising out of your use of our website or products.
• Our liability, in any case, will be limited to the amount paid by you for the product purchased.

11. Third-Party Links

• Our website may contain links to third-party websites. We are not responsible for the content, policies, or actions of those websites.

12. Privacy Policy

• By using our website, you also agree to our Privacy Policy, which governs how your personal data is collected and used.

13. Changes to Terms & Conditions

• We reserve the right to update or modify these terms at any time.
• Updates will be posted on this page. Continued use of the website constitutes your acceptance of those changes.

14. Governing Law & Jurisdiction

• These Terms & Conditions are governed by the laws of INDIA.
• Any disputes will be subject to the exclusive jurisdiction of the courts located in [Your City/State], INDIA.