Privacy Policy
Welcome to ECSTATIC. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and purchase our products.
By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you interact with our website:
Personal Information
Name
Email address
Phone number
Shipping and billing address
Payment details (processed securely via third-party payment gateways)
2. How We Use Your Information
We use the collected data to:
Process and fulfill your orders
Send order confirmations, invoices, and shipment updates
Provide customer service and support
Improve website performance and user experience
Send promotional offers, newsletters, and updates (only if you opt-in)
Prevent fraud and maintain transaction security
Comply with legal and regulatory obligations
3. Cookies & Tracking Technologies
We use cookies and similar tracking tools to enhance your browsing experience.
You can choose to disable cookies through your browser settings. However, disabling cookies may affect website functionality and your shopping experience.
4. Sharing of Information
We do not sell, trade, or rent your personal information. However, we may share information with trusted third parties only for the following reasons:
Payment Gateways (to process secure payments)
Courier/Shipping Partners (to deliver your order)
Email/SMS Service Providers (to send transactional messages)
Legal or Government Authorities (only if required by law)
All third parties are obligated to protect your information and use it only for specified purposes.
5. Data Security
We implement industry-standard security measures including SSL encryption, secure servers, and restricted access controls to protect your personal information.
Although we strive to protect your data, no method of online transmission is 100% secure. You agree that you are using the website at your own risk.
6. Your Rights
Depending on your region, you may have the right to:
Access the personal data we hold about you
Request corrections or updates
Request deletion of your data
Opt out of marketing messages at any time
Disable cookies from your browser settings
To exercise your rights, contact us using the details below.
7. Email & Marketing Communication
You will only receive marketing communications if you have opted in by subscribing or creating an account. You may unsubscribe at any time using the ‘Unsubscribe’ link in the email or by contacting us.
8. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect data from minors. If you believe that a child has provided us with personal information, please contact us to remove it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements. Any updates will be posted on this page with the “Last Updated”.
